When Should You Get Professional Repairs for Your Ice Maker?

An at-home ice maker is a helpful kitchen appliance that can produce ice in large amounts and ensure its consistent supply, especially during summers, parties, and special occasions. It brings convenience and offers clean ice to modern households. Ice makers are available as standalone units or come built within the freezer.

Homeowners expect ice makers to work flawlessly at all times. However, some ice maker components can break, malfunction, or work incorrectly like other appliances. Any of these events requires repairs to restore proper functionality. Ice makers only have a few moving parts, and repairs are often not complicated. Homeowners should identify the causes and look for ways to fix them.

Let's discuss a few common ice maker problems that may demand professional repairs:

Ice maker doesn't produce ice

An ice maker that fails to make ice is practically useless. The most likely reason behind this is the frozen water line. Unplug the refrigerator and turn off the water supply line to allow the unit to defrost to fix the issue. After a couple of hours, restore the power and turn on the waterline, to let the melted water run into the ice maker. If it fails to fix the issue, look for other culprits like faulty or malfunctioning water valves, water fill tubes, solenoid, or tap valves. Enlist help from a professional appliance repair company. A technician can check the internal components for issues and fix them quickly.

A leaking ice maker

If the ice maker is leaking, you should first shut off its water supply until you find a solution. Ensure the refrigerator or the standalone ice maker unit is level, check for damages and pinches in the water supply line, and that the fill cup aligns correctly with the water funnel. A small leak can quickly turn bigger and damage the flooring and walls. So you should always call a professional to fix any leaks. 

Clogged filter

It is not uncommon for the ice maker filter to clog with sediments if the homeowner fails to maintain or replace it according to the manufacturer's specifications. A clogged filter leads to low water pressure, and the appliance can produce grimy ice. Locate the filter using the user manual and check for debris. Replace the filter to see if it restores proper functioning.

An out of position control arm

Most ice makers come with a control arm to turn the machine off when the ice bin gets full. If someone inadvertently moves the control arm or it falls off accidentally, it can pause the unit's functionality. Check the control arm to ensure correct positioning.

Faulty water inlet valve

Another reason an ice maker can malfunction is a faulty water inlet valve. Usually, it is behind the refrigerator, but the location can differ based on the manufacturer. The water inlet valve is responsible for supplying water to the ice maker and needs a certain amount of pressure to function correctly. Check the screen for clogs or if the water inlet line has obstructions.

Other common ice maker problems that may require professional repairs include a frozen ice maker, the unit not turning off, and a clogged water line.

We recommend contacting a professional appliance repair company to get effective ice maker repairs.


Freedom Appliance of Tampa Bay has 13 years experience in professional repair and installation of all laundry and kitchen appliances and dryer duct cleaning. Call 813-302-7672 today!